Quality And Factors influencing Healthcare in KSA (Systematic literature review)

Authors: Maha Zaid Alenazi(1), Tahani Yahya Hakmi (2), Amani Mohammed AlMubarak (3)
Health Management Bachelor, King Saud Medical City -Riyadh, Saudi Arabia (1)
Health Management Bachelor, King Abdullah bin Abdulaziz University Hospital -Riyadh, Saudi Arabia (2)
Health Management Bachelor, National Guard Hospital -Riyadh, Saudi Arabia (3)
Email: alenazialenazi4@gmail.com
doi.org/10.52132/Ajrsp.e.2023.56.3


Abstract:

The aim of this review is to identify the factors that impact the quality of healthcare service in KSA based on locally published studies, There are a several factors that contribute to the quality of healthcare in KSA from the perspective of patients and healthcare providers (HCPs) and nurses. Factors such as infrastructure and device availability, emotional, social, and physical support, clinic duration time and appointment availability, HCPs experience and competencies, and specialists and drugs availability were identified as important for quality healthcare. HCPs and nurses in KSA prioritize delivering care that meets international standards, embracing evidence-based practices, and valuing continuous professional development. They also emphasize the significance of patient-centeredness, interdisciplinary teamwork, and respecting patients' cultural beliefs. A robust regulatory framework, healthcare policies, and accreditation standards play a vital role in ensuring consistent quality healthcare services. Additionally, healthcare management and information, hospital supervision, and training and development programs for HCPs were identified as important factors for improving the quality of healthcare in KSA. In conclusion, several factors have shown to be impacting quality of healthcare service in KSA, Policymakers and healthcare providers in KSA shall strive to improve the quality of healthcare services by acknowledging and tackling these factors.

Keywords:

Healthcare system, Services, KSA, Saudi Arabia, Patients, HCPs

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AJRSP
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Established in 2019
ISSN: 2706-6495
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Ongoing Issue: 77
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5 September 2025

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